Job Title: Senior Assistant Director of Admission, Job Class: Administrative, Reports to: Executive Director of Admission, FLSA status: Full-time/Exempt/12-months 

SUMMARY: Under direction of the Executive Director of Admission, provides leadership and supervision, and staff training while overseeing day to day operations of the Traditional Undergraduate Office of Admission. 

UNIVERSITY SUMMARY:  Historically progressive and building. That is the hallmark of Otterbein University and those connected to this private university nestled in the picturesque, historic Uptown Westerville district in central Ohio and minutes away from Columbus, Ohio’s largest city. Otterbein has set the pace by providing an educational experience that is progressive, innovative, and inclusive. Students come from towns throughout Ohio, as well as many states and multiple countries, enriching the campus through their individual and collective diversity. As a university that educates students of various racial, ethnic, and cultural backgrounds, we strive for and value a diverse faculty and staff that reflects our student population and Franklin County.   

Otterbein has been selected as one of 23 universities across the US and the first in Ohio to host a Truth, Racial Healing and Transformation Campus Center. Otterbein will work with its own campus community as well as the Columbus City and Westerville City school districts to create positive narrative change about race; promote racial healing activities; and erase structural barriers to equity and opportunity. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

60% - Supervises staff and operations; hires, trains, supervises and evaluates assigned staff in the Traditional Undergraduate Office of Admission; manages staff work flow; develops and implements strategic recruitment and planning initiatives; coordinates recruitment activities; implements a performance management process with staff that includes annual goal setting, coaching and evaluation; trains team in areas such as financial aid, application reading process, customer service, and CRM management; oversees the day to day operations of the Traditional Undergraduate Office of Admission; supports First Time Freshman recruitment budgets; approves recruitment calendar; approves travel expenses for off-campus recruitment events and professional development; provides guidance for all Traditional Undergraduate recruitment fairs, admissions events, and educational fairs; provides oversight to daily visit program and targeted recruitment events;; acts as liaison between the Coordinator Liaison’s, Marketing and Communication, and Enrollment Services;

25% -Directs Recruitment Strategy of Otterbein Advantage Partnership Program; Leads recruitment efforts and acts as liaison for all eligible Advantage Partner Organizations. As liaison works closely with Advantage Partner liaison to promote program and scholarship to recruit, process and enroll students interested in Otterbein. Serves as liaison between Otterbein Marketing and Communications to coordinate and develop marketing assets to promote within Advantage Partners Organizations such as electronic messages, website material and co-branded brochures, flyers and posters. Coordinates both on and off campus visit opportunities for Advantage Partner Organizations. Develops communication flows directly related to the Advantage Partnership Scholarship.

 10% - Advantage Partnership Territory Manager; presents and discusses admission requirements with students, parents and visitors to the campus seeking information and assistance; acts as counselor of the day or back-up; gives individual, small and large group presentations; follows up on general inquiries from student, parents and high school counselors relative to general information about the University; reviews and is responsible for management of admission applications to determine eligibility for admission; makes admissions decisions; recommends students for academic support. 

5% - Other Duties as Assigned; Serves on campus-wide committees as assigned; maintains strong relationships within and without the University community; serves for Executive Director of Admission as required; other duties as assigned. 

SUPERVISORY RESPONSIBILITIES: Will directly supervise at least two professional staff members and oversee six other professional staff members, along with volunteers and student employees participating in recruitment activities. 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Evening and weekend hours are required several times per year. 

Otterbein University requires all employees to receive a COVID-19 vaccine or have a medial or religious exemption approved by the University HR Director.   Proof of vaccination or an approved exemption must be submitted to the University Human Resources department prior to the employees start date.  Finalist candidates who would like to request information regarding religious and medical exemptions will be directed to HR for details.

Minimum Requirements: Bachelor's degree required, Minimum 5 - 10 years of progressive experience in University Admission, including 2 to 5 years of supervisory experience required. Must have ability and willingness to travel. Understanding of the university admission process desired. Must have strong customer service skills and be able to establish and maintain effective working relationships. 

Knowledge, Skills and Abilities: Competency in oral and written English (including proper English grammar). Competency in basic math. Must possess the ability to use general office equipment including office PC. Must be able to travel extensively throughout the state of Ohio with particular emphasis in one geographic area with some travel out-of-state; must be able to spend prolonged periods of time working out of an office PC; [must be able to see to process work that the position is responsible for completing;] must be able to work under deadlines and with interruptions. Must be able to meet regular and predictable attendance standards. 

Core Competencies: Able to work will with diverse staff, faculty, students, business leaders, community members and other influencers; gains trust and respect of team members by demonstrating commitment to getting the job done while achieving results; actively participates in discussions, asks questions, and offers thoughtful insight and feedback; looks for opportunities to improve and reinvent processes that are dated; considers and understands their role and purpose in the broader context of the university; demonstrates professional basics of transparency, honesty, and clarity of thought when interacting with others in oral or written communication; ensures that one’s work, as well as others, are complete and accurate while being prepared for daily work schedules and commitment; demonstrates openness and flexibility when dealing with others and promotes cooperation and a welcoming environment for all; takes personal responsibility for the quality and timeliness of work, management of resources, prioritization and achieves results with little oversight 

CERTIFICATES, LICENSES, REGISTRATIONS: Valid State of Ohio Driver's License required; 

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties performed primarily in an environmentally controlled office environment. 

SUPPLEMENTAL INFORMATION

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty. 

Otterbein University is an Equal Opportunity Educator and Employer. 

Otterbein University is committed to providing a welcoming environment free from unlawful discrimination. To this end, the University prohibits any form of discrimination against any person on the basis of race, color, sex, gender, pregnancy, religion, creed, marital status, partnership status, age, sexual orientation, gender identity, gender expression, national origin, disability, military status, or any other legally protected status in its programs and activities. However, the University’s commitment to a nondiscriminatory environment is not intended to abridge unduly its commitment to academic freedom, free speech, or its educational mission. Inquiries or complaints regarding any form of discrimination or harassment may be directed to: Human Resources